1)   LIVECHAT ContactCenter 5.5
LIVECHAT Contact Center is a live chat software solution to provide online customer service and support sales through website. Contact Center provides website visitors with free contact channel with the website owner, customer support or sales agents
live chat software, live help, live support, contact center, live chat, live help software, live person, live support software, support software, contact center software,

 2)   NovoCRM 2.1.0.0
Manage customers anytime, anywhere with NovoCRM. Make your customer raving fans with NovoCRM, the best CRM solution.
CRM, Manage Customers, Contacts, Sales, Customer Service,

 3)   Easy-CSS 1.01
For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. The request may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling.
customer, Technician, customer service, customer request, schedule, appointment, knowledge base, crm, contract, help desk,

 4)   Request Tracker 3.1
For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.
help desk, call center, helpdesk, workorder database, CRM, KMS, customer relations management, customer resource management, resource management, customer service,

 5)   LBE Web Helpdesk 4.0.129
Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc
web helpdesk, helpdesk, web help desk, web helpdesk software, helpdesk software, web help desk software, support, customer service, customer relations management, call tracking,

 6)   Boldchat Operator Client .NET 2.31
Chat with visitors on your web site. Great for sales and customer service chats. See all visitors on your web site. Initiate chats with visitors. Customize your chat window with your logo, colors, etc. Display a chat button showing your availability.
web site chat, web chat, live chat, sales chat, support chat, customer chat, visitor chat, live help, customer service, online chat,

 7)   LBE Desktop Helpdesk 4.0.181
Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.
help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service,

 8)   Help Desk-99 4.0.165
Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions.
help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service,

 9)   Email Responder 1.41
Save time and money with multi-user automated email response management. Respond to email in seconds! Email Responder analyzes mail, assigns it automatically, and selects the right pre-written templates to personalize replies.
ERMS, email response management, customer service, email template, automated email response, automated email, template, cost reduction, time saving, crm,

 10)   SMSbox 1.2.1
SMSbox is a fully featured SMS management solution. It has a simple and intuitive user interface. Beside its simple and intuitive user interface, SMSbox has its outstanding performance.
SMS Center, SMS Gateway, SMS, Short Messaging, Marketing, Promotion, Customer Service, CRM,

 11)   Web Help Desk - Mac OS X Server Install 8.4.6.10
Affordable and Intuitive web based help desk software, including: Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting. Vendor Neutral service desk app: Mac OS X, Windows, Linux & Unix
help desk, helpdesk, help desk software, customer support, issue tracking, itil, service desk, customer service, web help desk, web helpdesk,

 12)   Web Help Desk 8.4.6.10
Affordable and Intuitive web based help desk software, including: Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting. Vendor Neutral service desk app: Windows, Mac OS X, Linux & Unix
help desk, helpdesk, help desk software, customer support, issue tracking, itil, service desk, customer service, web help desk, web helpdesk,